Ticketing
-
How to book a seat adapted for PMR/PSH?
-
How to obtain the invoice corresponding to my order?
-
What is a Premium Pack?
-
How can I find my order number?
-
I'm pregnant, can I get a specific seat assignment?
-
I bought my ticket at the adidas arena box office, my event is postponed or canceled, how can I get a refund?
-
Is there a time frame for getting a refund?
-
Can I come with a ticket that is not in my name?
-
What should I do if my ticket has been lost or stolen?
-
My tickets are not readable, what should I do?
-
The event is canceled or postponed, how can I get a refund?
-
I am unable to download my e-ticket, what should I do?
-
I can't find my e-ticket / m-ticket, what should I do?
-
Can I cancel my reservation?
-
Can I change my seat or modify my reservation?
-
How to book tickets for a group or a works council?
-
What is an aisle seat?
-
What is a gold pit?
-
Can I buy my ticket on a resale site?
-
The concert is sold out, what can I do?
-
Can I buy tickets on site?
-
How to register for presales?
-
How to book a ticket?
-
How to know the ticketing opening date?
-
What time do the doors open?
-
I am late, what happens?