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FAQ - adidas arena
Ticketing

Articles in this section

How to book a seat adapted for PMR/PSH?
How to obtain the invoice corresponding to my order?
What is a Premium Pack?
How can I find my order number?
I'm pregnant, can I get a specific seat assignment?
I bought my ticket at the adidas arena box office, my event is postponed or canceled, how can I get a refund?
Is there a time frame for getting a refund?
Can I come with a ticket that is not in my name?
What should I do if my ticket has been lost or stolen?
My tickets are not readable, what should I do?

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I am unable to download my e-ticket, what should I do?

We invite you to contact the customer service of your point of purchase.

I contact customer service

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FAQ - adidas arena

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