Access
PRM/ Disabled persons (accessibility...)
- What are the accessibility conditions at the adidas arena?
- I am deaf/hard of hearing and I would like information before booking my seat, who can I contact?
- How to reserve a seat suitable for PMR/PSH?
- I'm pregnant, can I get a specific seat?
- Is there a dedicated parking for PMR/PSH available?
- Can I come with crutches/canes?
Mobil app
Parking
Ticketing
- How to book a seat adapted for PMR/PSH?
- How to obtain the invoice corresponding to my order?
- What is a Premium Pack?
- How can I find my order number?
- I'm pregnant, can I get a specific seat assignment?
- I bought my ticket at the adidas arena box office, my event is postponed or canceled, how can I get a refund?
Hospitality & BTB
Services
- Can I exchange or get a refund for an item purchased at an event?
- Can I bring a water bottle and drink water for free at the adidas arena?
- Is there WIFI in the adidas arena?
- Are ear protections provided?
- What payment methods are accepted at the adidas arena?
- How are cups managed in the adidas arena?
Children/ minors
Join our team
Other
- How can I exercise my GDPR rights regarding my personal data?
- Are drums allowed at Paris Basketball games?
- Is there a video surveillance service at the adidas arena?
- I forgot to pick up an item from the cloakroom, what should I do?
- Where can I leave my prohibited items?
- What is Paris Entertainment Company?